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Delivery FAQs

🐔 Can we pick up our orders?

Sure. You can choose to pick up your orders at our kitchen in CLF V Building 7615, Guijo Street, Makati City.

🛵 Do you deliver, and how much are the fees?

Yes, we deliver to to all areas in Metro Manila. Flat rates are automatically calculated upon checkout. 

☀️ Do you do same-day deliveries?

Yes we do! Our operations begin at 10am, and we accept orders until 8pm daily.

🏦 What modes of payment do you accept?

We accept credit card, debit card, GCash, and bank transfers. We use UnionBank.

🛍 Can I order from multiple brands?

The beauty of Mad Eats is that you can order from any of our brands, and checkout with just a single transaction. No more fights at home, everyone is happy.

🏠 Do you have a physical store to dine-in?

We fulfill our orders through our kitchen in CLF V Building 7615, Guijo Street, Makati City for takeout and delivery. We don't have a physical space for dine-in. 

📦 Do you cater to bulk orders?

We can arrange something like this if needed, talk to us at — hello@madeats.co

🔥 How do I reheat my food?

We have reheating instructions available — Click on the brand to view: Yang Gang, Chow Time and Fried Nice.

⏰ What are your store hours?

We're open daily from 10am-8pm. Last call for orders is at 7pm, daily.

📱Are you on Facebook or Instagram?

Of course! You can check out our pages: @eat.chowtime, @eat.yanggang, @eat.friednice, and @drink.dotcoffee

👩‍💻 Are you hiring?

We're always on the lookout for more team players. Send us an email — founders@madeats.co

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Delivery

When should your food arrive?

Last call for orders is at 08:00pm daily. Orders after cut off will be processed the next day.

Pick up is available at Dot Coffee W City Center, BGC until 11pm and Dot Coffee Festival Mall, Alabang until 9pm. If your pick up time is beyond 8pm, add it in the “Special Request” text field.

Add company name and TIN at the “Special Request” text field. Input the correct billing address at payment.

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Last call for orders is at 08:00pm daily. Orders after cut off will be processed the next day.

Pick up is available at Dot Coffee W City Center, BGC until 11pm and Dot Coffee Festival Mall, Alabang until 9pm. If your pick up time is beyond 8pm, add it in the “Special Request” text field.

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